The Untapped Power of Emotions at Work: Insights from New Leadership Research

Emotions aren’t left at the office door — they shape decisions, relationships, and performance every day. Yet many workplaces still treat emotions as “off-limits,” creating hidden costs for both employees and leaders.

In this session, TalentSmartEQ will share findings from our new research study on leadership and emotions at work. The study explores:

• Which emotions show up most at work, and which ones people feel forced to hide.
• How leaders’ emotional intelligence affects employee engagement, trust, and collaboration.
• The real costs of managing emotions at work.
• Generational and demographic differences in how people experience, express, and manage emotions.
• The future of EQ in the age of AI — what skills people believe will matter most as technology reshapes work.

You’ll come away with a research-backed understanding of how emotions drive workplace outcomes, plus practical insights for leading with emotional intelligence in today’s rapidly changing workplace.