ARTICLES
Explore EQ Topics in Our Article Library
Learn More About EQ & Leadership Through TalentSmart Articles. Through over 300+ TalentSmart articles, read about how the role of emotions affect us at work and in real-life situations.
Are Leaders Blind To Their Weaknesses?
By Nick Tasler, M.S., Lac D. Su, M.S., & Dr. Jean Greaves The fifth most popular Dilbert comic strip in the cartoonâs history begins with
Overcoming Survivors’ Guilt With EQ
By Nick Tasler, M.S. Like nearly everyone in the working world, Mary Peterson, CEO of Retail Jewelers Organization (RJO), has come to expect less engagement
Emotional Intelligence and Innovation
By Lac D. Su, M.S. and Nick Tasler, M.S. When one thinks of world class inventors and innovative thinkers, such as Thomas Edison or Steve
Increasing Your Salary with Emotional Intelligence
Know anyone who wants to make more money? Theyâll have to get in line. I think weâd all be hard-pressed to find a coworker, family
Ace Your Performance Review with Emotional Intelligence
By Nick Tasler, M.S. Itâs no secret that job seekers will find slim pickings in their search for gainful employment in 2009. Layoff rates
How Emotional Intelligence Boosts Sales
By Dr. Jean Greaves Four old friends head to dinner at their favorite restaurant to celebrate. After they consume their selections, with laughter and raised
Improving the DISC
By Dr. Travis Bradberry In 1928, Harvard psychologist William Marston published a treatise that changed the way the world viewed personality. Marston observed human personality
Why Your Coworkers Lack Emotional Intelligence
By Dr. Travis Bradberry If you are an emotionally intelligent manager, you work hard to have good relationships with your direct reports and are rewarded
How to Make Sure Who You Are Doesnât Ruin Your Career
By Susan DeLazaro, M.S. Things have been tense in the office for awhile now, but last Friday, it came to a head. Jane, the talented
How Emotions Take Risks
By Dr. Travis Bradberry & Lac D. Su, M.S. While the economy continues to hold its head above water due to dumb risks some of
Overcoming Mind Blindness with Emotional Intelligence
By Dr. Travis Bradberry When was the last time you were able to fully exhale and enjoy whatâs truly important in life? Iâm talking
Making Emotional Intelligence Habitual
By Dr. Travis Bradberry Having emotional intelligence (EQ) wonât make you successful. But, using emotional intelligence habitually will help you achieve your goals. Today, itâs
How Do You Stack Up? EQ Trends by Industry
Rolling Stones guitarist Bill Wyman was once asked, âWhat is the question you get asked the most?â Wyman replied, âThatâs the question I get asked
Squashing Stress with Emotional Intelligence
Work stress is as old as work itself. And so are the ways we respond. You can just imagine the first cave-clanâs leader spending sleepless
Curing Emotional Tone Deafness
By Dr. Travis Bradberry Last night, Kevin rehearsed with his wife. On the drive to the office this morning, he grew even more confident that
Amplify Your Strengths with Emotional Intelligence (EQ)
By Dr. Jean Greaves Juggling the competing priorities of your work and personal lives leaves little time to focus on bettering yourself. Where should you
Responding with Emotional Intelligence When Your Values Are Violated
By Dr. Jean Greaves and Rob Fullerton, M.S. In TalentSmartEQâs emotional intelligence (EQ) training programs, we often get questions about beliefs. People want to know
Emotionally Intelligent Trusting
By Dr. Jean Greaves and Rob Fullerton, M.S. Trust may sound like a lofty and universal ideal; in practicality however, choosing to entrust others and
When Personalities Clash
Why do you find some people so difficult to get along with at work? Chances are your personalities are a poor match. Personality is often
How to Address the Elephant in the Room
By Nicole Wolfe and Dr. Travis Bradberry There you are, just sitting in the conference room minding your own business and waiting for the meeting
How Emotions Make Decisions
By Dr. Travis Bradberry & Lac D. Su, M.S. If you canât feel the electricity charging the atmosphere in your workplace, then you may have
Emotional Intelligence 2.0 Step By Step
Emotional intelligence (EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your
What a High Emotional Intelligence Looks Like
By Dr. Travis Bradberry When Franklin D. Roosevelt took office in 1933, he recognized that emotional recovery must precede economic recovery. This especially is true
How to Repair a Damaged Relationship
By Dr. Travis Bradberry Relationships are tough. Weâre all looking for sound strategies to help keep our relationships healthy, happy, and productive. If you want
Using Anxiety to Fuel Performance With EQ
By Dr. Travis Bradberry There are two kinds of people in this world: those who believe they can make things happen, and those who believe
Emotionally Intelligent Arguing
By Dr. Travis Bradberry Arguments, disagreements, and differences of opinion in their various forms are unavoidable facts of life. Our inability to see eye-to-eye is
Emotionally Intelligent Emailing
By Dr. Travis Bradberry These days, weâve all been on the receiving end of a scathing email, as well as its mysterious, vaguely pejorative cousins.
Juneteenth and Emotional Intelligence
I am proud to be a member of TalentSmart, an organization that is celebrating the U.S. federal holiday of Juneteenth. On June 19, 1865, a
The Queenâs Platinum Jubilee Shows off Strong EQ
70 years on the throne and Queen Elizabethâthe longest serving monarchâhas shown some strong emotional intelligence in handling the family dynamic. Social Awareness The last
The 3 Most Common EQ Mistakes Teams Make
When Dr. Jean Greaves and I set out to write our recent book on teams and emotional intelligence, we started with a review of the
Team Articles Round Up
For almost two decades we have trained and coached people on their emotional intelligence. This framework and set of skills can help individuals recognize and
How the âGolden Archesâ is Showing Off Their EQ!
It may seem simpleâŠa major fast-food restaurant asking for feedback about your experience. But the latest initiative by McDonalds takes it a step furtherâŠan emotionally
Early Retirement @ 16 & 25? Sounds Like EQ at Play!
The recent announcement of two young powerhouse athletes announcing their retirement has many shaking their heads and asking, âRetirement?â But both Alysa Liu, the two-time
Emotional Intelligence â Myths & Misconceptions
The study and practice of emotional intelligence isnât new. Daniel Golemanâs seminal work came out in 1995. However, with a newfound focus in 2022 on
The Resilient Tiger Woods!
Tiger Woods is backâŠbut what does this have to do with Emotional Intelligence? One word: Resilience! Consider what it took to make the decision to
Harryâs Tough Decision
The relationship situation between Royal Family and Prince Harry has surfaced yet again. But is this newest situation about the Princely Brothers not getting along
Jen Psaki Leaving White House Press Secretary Role After Just Over 1 Year
It should not come as any surprise that White House Press Secretary, Jen Psaki is soon to announce her resignation to join MSNBC. After all,
A Bold Decision by Bruce Willis
Making Emotionally Intelligent Decisions Bruce Willis just announced that he is stepping away from his acting career after being diagnosed with Aphasia, a disorder that
EQ & Parenting â Not for the Faint of Heart
Parenting is hard. Conventional wisdom holds that no one is quite ready to be a parent until it happens, then we learn as we go.
Will & Chris at the Oscars â Bring in the EQ Strategies!
It was the slap heard around the world! Or at least seen and heard on National TV, during Oscar parties and at the 92nd annual
Spring Forward
Could it really happen? Daylight Savings time permanent? No more 4:30pm darkness in the winter? Itâs been talked about before and now the biggest move
The G.O.A.T. is Back! – Tom Brady Returns to the NFL
Love him or hate himâŠthe G.O.A.T. is back! Tom Brady is back. Back From Retirement Tom Brady, arguably the best quarterback to ever play in
An Emotional Punch
Emotional Intelligence in Sports During the traditional postgame handshake between two college basketball rivals, tempers boiled over between Michigan and Wisconsin head coaches. Michigan Coach
The 3 Things Your Employees Need Right Now
As a kid, the only motivation I needed was a free personal pan pizza from Pizza Hut. Â I would lean back in that red pleather
The Future of Work
Across America, organizations are grappling with the COVID-19 induced labor shortage that has now been coined the Great Resignation. Labor reports show that in September
Emotional Intelligence in Action
Impact of emotional intelligence on work life balance Have you recently seen in the media an athlete, doctor, nurse, parent, police officer, politician, or veteran
EQ for Peak Performance – âFaster, Higher, Strongerâ
It was 97 degrees on the Astroturf at the Olympic Stadium in Seoul, South Korea, the score tied 2-2, a penalty corner shot opportunity with
Using Emotional Intelligence to Be Intentional
By: Maggie Sass, Executive VP of Applied Research at TalentSmartEQ Yoga for enhancing emotional intelligence: Take 2 minutes in Savasana for relaxation and integration I
Why Emotionally Intelligent People Get Vulnerable More Often
I will never forget how my writing professor opened up my first grad school class with a vulnerable story about her book writing process. A
All-Stars and Coachesâ Favorites: The Best Lineup of Our Emotional Intelligence Articles in 2021
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You Canât Build Workplace Culture, but EQ Can Help You Foster It.
Many organizations talk to their leaders about âcreating workplace culture.â Some talk about it in the context of hiring, training, or values. Others in terms
How Emotional Intelligence Can Power Better Decision-Making
Several years ago, an article on decision-making and hockey went viral because it turned a core piece of hockey strategy on its head. Emotional Intelligence
Harnessing Emotional Intelligence: A Lesson from Ballet-practicing Football Players
A lot of football players practice ballet, including Hall of Famers Lynn Swann and Herschel Walker. Of course, being good at ballet does not in
8 EQ Strategies Developed 2,000+ Years Ago
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9 Ways to Build Your Grit
Whatâs the best way to show up every day feeling motivated and fresh? How do successful people maintain motivation, stay strong in the face of
Why Good Employees Quit (And What to Do About It)
You can likely remember at least one moment when a good employee left your organization. It stings. It hangs a dark cloud over morale, makes
How Emotionally Intelligent People Conquer their Fears
For our ancestors, fear came in obvious forms: a bear, a steep cliff, a fire. Fear warned them of life and death dangers, instructing them
How to Choose and Use an EQ Mentor
If youâre like most people, you donât already know how to improve on the things you struggle with. Thatâs why you struggle with them
3 Creative Ways to Boost Your Virtual Teamâs EQ
Is remote work globalizing talent and opening up new possibilities, or is it stifling creativity and collaboration? As with many things in life, the answer
How To Avoid A Disastrous Hire
Sometimes a candidate does seemingly everything right throughout the hiring process, only to become a completely destructive force in the organization. Their experience, knowledge, and
Change Your Food to Change Your Mood: How What You Eat Affects Your Happiness
Bad moods sap our energy, and if we arenât careful, they can hurt our ability to focus, make decisions, and manage our relationships. TalentSmartEQâs data
EQ and Navigating New Work Environments (Work from Home ): The Latest Research
As organizations reopen in varying ways and to varying degrees, one feeling is universal: Uncertainty. In a massive survey of remote workers during the pandemic,
The Importance of Self-Awareness: Moods vs. Emotions
Two people are getting on the bus at the same time from the same stop: Marge and Adita. As they go up to the door,
7 EQ Strategies for a Smooth Return to the Office
Social skills are like muscles: you use them, or you lose them. Thatâs why as more people get vaccinated and offices start to reopen,
8 Habits of Highly Adaptable People
Adaptable people have a way of making everything look easy: Theyâre calm while everyone else is overwhelmed, theyâre quick to embrace change and make the
3 Types of People High EQ Teams Rely On To Succeed
Picture a sales team that performs highly and gets along well, but they ruffle so many feathers in the process that they actually become more
How EQ Prevents Accidents and Increases Production
At Toyota manufacturing plants, a cord is placed in each assembly line for anyone to pull at any time to stop the line for safety,
How to Build Organizational Buy-in for EQ
Convincing leaders, resource decision makers, or an entire organization to invest in emotional intelligence development (EQ) is a daunting yet worthwhile challenge. sustainable competitive advantage
3 Ways Highly Effective Teams Handle Conflict
In a team environment, conflict is inevitable. Some conflicts are more minor like what time to hold a meeting, who is going to take lead
Team Emotional Intelligence: Seeing Agreement as a Symptom, Not a Goal
A united team is often heralded as âthe goal,â but swift agreement can also be a symptom of a bigger problem. 3 Strategies for Better
3 Simple Strategies Extroverts Can Use To Increase Their EQ
Itâs a common misconception that an extrovert working in a typically introverted job will feel dissatisfied and underperform. performance strategies In reality, extroverts can thrive
How Emotions Affect Your Productivity
When we talk about productivity, we are quick to talk about things that help or hurt, like exercise, sleep, caffeine, our diets, work-tracking, goal-tracking, our
4 EQ Strategies to Improve Your Relationships
When it comes to failed relationships, some people can point to a single moment that ruined everything, but the vast majority canât. Instead, their problems
Do Extroverts Have Higher EQs Than Introverts?
When we picture someone with a high emotional intelligence (EQ), itâs not uncommon to picture the radically sociable salesperson who lights up rooms, gregariously takes
Why Youâre Getting More Awkward, And 6 Strategies to Get You Back On Track
Thereâs no shortage of evidence pointing to the fact that social skills are like a muscleâyou use them or you lose them. One of the
One Key Strategy High EQ People Use To Grow Their Self-Awareness
When we talk about emotional intelligence (EQ), we are often talking about someoneâs ability to recognize and understand their own emotions. This ability is called
Nine Communication Mistakes You Might Be Making
No matter how smart, talented, or experienced you are, there are communication mistakes that can change the way people see you. At TalentSmart, stories shared
The Value of EQ Feedback
Tai is known around his office as a âpeople personâ and is a well-liked sales manager. His interpersonal skills are energetic and fun, and heâs
How to Reflect on 2020 and Make Your Goals Stick in 2021
âOur feelings are our most genuine paths to knowledge.â -Audre Lorde, Poet Reflection at the end of a year is as tumultuous as 2020 has
Better EQ, Better Performance
In January of 2020, EQ had already topped LinkedInâs Yearly Report on the Top 5 Most Desired Workplace Skills, and this was before workplace and
3 Research-Backed Ways that EQ Drives Sales Performance
Barry, takes a week-long sales trip to New York to visit clients. He bounces around the city doing client visits while also juggling his full
A Story of Remarkable Team EQ: The Maiden Crew
In 1989, Tracy Edwards put together the first ever all-womenâs crew to enter the Round the World sailing race. After years of putting together their
How Emotional Intelligence Drives Innovation
When we think about innovation, we usually picture someone quirky and isolated, like Yoshiro Nakamatsu the inventor of the floppy disc. When Nakamatsu had a
How EQ Powers Patient Care
âWhat is remarkable is not merely the consequences of a doctorâs negative emotions. Despite research showing that most patients pick up on the physicianâs negativity,
3 Lessons in Team EQ from a Plan Gone Wrong
Whether itâs in the office, on Zoom, on a mountain, or in a boat, the performance of a team lies in that teamâs ability to
How to Keep Your Cool
âAnger doesnât have the same way of goading minds as the other vices do; it drags them away, deprives them of self-control, drives them into
Empathy Erosion: 5 Strategies to Rebuild Yours
That bitter, older manager in the office whoâs always grumbling about the younger generations being âall selfies and no respectâ might actually have a bit
6 Strategies for Mastering Healthy Conflict
When you think about conflict at work, you might remember an antagonizing boss, petty office politics, and the know-it-all who talks over people. But, if
Why You Need Emotional Agility to Succeed
How does a salesperson successfully close on the biggest opportunity of her career? What makes an executive leader resilient in the face of massive organizational
7 Strategies That High EQ Leaders Use
In early March, Wilma was promoted to a sales management position. Although she was experienced at the organization and knowledgeable of their selling strategy, she
The Secret to Team Performance (And 5 Strategies to Achieve it Virtually)
When Google HR hired a group of psychologists and sociologists to look for patterns in their highest performing teams, they thought team success had something
The Case for Team Emotional Intelligence (Team EQ)
As organizations increasingly invest in emotional intelligence (EQ) skills training, what should they do about this important fact? The bulk of work at organizations is
3 Reasons Emotional Intelligence is More Critical Now than Ever
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How to Increase Your Confidence, Connections, & Energy in Virtual Meetings
When weâre in a virtual meeting with someone who is fully engaged and using an array of expressions, we can easily forget we are sitting
Developing Emotional Awareness: What We Can Learn from Childrenâs Instincts
When Kenneth Hillâs study on wilderness survival rates first came out, his discovery shocked people: Children aged six and under consistently survived more effectively than
3 Tips to Build Social Awareness
A front-line employee with masterful customer skills can seem like theyâre performing an act of magic in mask-to-mask communication. How do they intuit what the
Mask-to-Mask Communication: Know What Youâre Missing
TalentSmart has tested more than a million people and found that the group of highest performers is filled with people who are high in emotional
10 High EQ Ways to Check in on a Struggling Coworker
Jeannine notices her coworker Monty has seemed off the last two weeks. Montyâs known on the team for being especially stylish, organized, and loud in
Emotional Intelligence (EQ): The Bridge from Diversity to Inclusion
Andrea managed to find a new project management position at a large pharmaceutical company despite the challenging job environment of COVID-19. She had been laid