Maggie Sass, PhD

Emotional Awareness vs. Emotional Intelligence: What’s the Difference?

Emotional Intelligence Strategies & Solutions / Maggie Sass, PhD

You’ve likely heard the terms emotional awareness and emotional intelligence, and you might think they are essentially interchangeable. Another word for awareness is knowledge, and if you’re knowledgeable about something, that makes you intelligent in that area, right? Not quite. While emotional intelligence requires emotional awareness, awareness is only one part of the EQ equation….

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Retention Without Raises: How to Keep Top Talent When Budgets Are Tight

Emotional Intelligence Strategies & Solutions, Employee Engagement, Employee Hiring & Retention, Featured Article / Maggie Sass, PhD

When promotions are paused, hiring is frozen, and compensation budgets are flat, organizations often brace for talent exits. The fear is understandable, and in many cases, justified. But here’s what’s often missed: Most people don’t leave because of the paycheck. According to iHire’s 2024 Talent Retention Report, just 20% of employees cited pay as the primary…

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Emotional Intelligence Examples in the Workplace and in Leadership

Emotional Intelligence Strategies & Solutions / Maggie Sass, PhD

You can define emotional intelligence. You can even break it down into its key components and explain why EQ is a strong predictor of success in the workplace and beyond. But do you know it when you see it? Can you watch a situation unfold and point out examples of high emotional intelligence? Can you…

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EQ Meaning: Understanding Emotional Intelligence for Success in Business and Life

Emotional Intelligence Strategies & Solutions, Leadership / Maggie Sass, PhD

If you’ve been in the business world long enough, you’ve likely heard the term emotional intelligence, sometimes referred to as EQ. It’s widely known as a must-have skill in the workplace, but many business professionals still don’t even know the meaning of EQ. EQ is not just being “in tune” with how you’re feeling. The…

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How Does EQ Affect Interpersonal Communication?

Active Listening, Emotional Intelligence Strategies & Solutions, Leadership / Maggie Sass, PhD

Of all aspects of the workplace that technology has changed in recent years, the most important one might be the way we communicate interpersonally. For decades, business was conducted largely in person or on the phone. But the development of new technologies like email, texting, and video calls–turbocharged by the pandemic and the subsequent trend…

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The Resilience Q&A: Practical Strategies for Navigating Uncertain Times

Resilience / Maggie Sass, PhD

In our recent webinar, “The Resilience Toolkit: 6 Practical Strategies for Uncertain Times,” we received some great questions from leaders and professionals seeking ways to build resilience, trust, and clarity amidst rapid change. These questions reflect what many of us are experiencing: a deep need for authentic connection, strategic support, and emotionally intelligent solutions to…

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Smarter Together: Why AI Needs Emotional Intelligence to Lead the Future

Artificial Intelligence, Emotional Intelligence Strategies & Solutions, Popular Article / Maggie Sass, PhD

Artificial Intelligence (AI) continues to reshape industries and redefine how we work, communicate, and lead. Its rapid integration into everything from healthcare and education to finance and customer service is no longer novel—it’s the new normal. But while AI brings speed, scale, and data, its rise also introduces a critical blind spot: the erosion of…

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How to Increase Emotional Intelligence

Emotional Intelligence Strategies & Solutions / Maggie Sass, PhD

Everyone in the business world is looking to improve their performance at work–many large organizations employ entire learning and development teams devoted to this goal. But if you’re not focusing on the right skills to improve performance, all that learning and development will get you nowhere. To get the most out of your training, you…

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The 6 Essential Books on Emotional Intelligence

Emotional Intelligence Strategies & Solutions, TalentSmartEQ / Maggie Sass, PhD

There are many ways to improve your emotional intelligence, but before you can take action toward enhancing EQ, you need a foundational understanding of the concept. The best way to do this is by learning the fundamentals of emotional intelligence. As your knowledge of EQ increases, you’ll become more aware of what it looks like…

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How to Spot the Signs of Low Emotional Intelligence

Emotional Intelligence Strategies & Solutions, Leadership / Maggie Sass, PhD

If you’re reading this article, it’s likely that you have at least some measure of emotional intelligence. After all, it takes self-awareness, at the very least, to even think you need to read an article about the signs of low emotional intelligence. No matter where you are on the EQ scale, knowing the signs of…

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