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Maggie Sass, PhD

AI needs emotional intelligence

Smarter Together: Why AI Needs Emotional Intelligence to Lead the Future

Artificial Intelligence, Emotional Intelligence Strategies & Solutions, Popular Article /

Artificial Intelligence (AI) continues to reshape industries and redefine how we work, communicate, and lead. Its rapid integration into everything from healthcare and education to finance and customer service is no longer novel—it’s the new normal. But while AI brings speed, scale, and data, its rise also introduces a critical blind spot: the erosion of…

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high emotional intelligence

How to Increase Emotional Intelligence

Emotional Intelligence Strategies & Solutions /

Everyone in the business world is looking to improve their performance at work–many large organizations employ entire learning and development teams devoted to this goal. But if you’re not focusing on the right skills to improve performance, all that learning and development will get you nowhere. To get the most out of your training, you…

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books on emotional intelligence

The 6 Essential Books on Emotional Intelligence

Emotional Intelligence Strategies & Solutions, TalentSmartEQ /

There are many ways to improve your emotional intelligence, but before you can take action toward enhancing EQ, you need a foundational understanding of the concept. The best way to do this is by learning the fundamentals of emotional intelligence. As your knowledge of EQ increases, you’ll become more aware of what it looks like…

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how to spot the signs of low emotional intelligence

How to Spot the Signs of Low Emotional Intelligence

Emotional Intelligence Strategies & Solutions, Leadership /

If you’re reading this article, it’s likely that you have at least some measure of emotional intelligence. After all, it takes self-awareness, at the very least, to even think you need to read an article about the signs of low emotional intelligence. No matter where you are on the EQ scale, knowing the signs of…

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relevance of emotional intelligence

Why Is Emotional Intelligence Important?

Emotional Intelligence Strategies & Solutions, Leadership, Well-Being /

It’s a phrase you’ve likely heard before, especially if you have been in the business world for a while. You might have heard it called emotional intelligence, EI, or EQ, and maybe you’ve even read a work memo or heard your HR department talk about it. Whether you know a little or a lot about…

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6 practical strategies for managing uncertainty and change

6 Practical Emotional Intelligence Strategies for Navigating Uncertainty and Change

Change Management, Emotional Intelligence Strategies & Solutions, Resilience /

Uncertainty and change are inevitable in both personal and professional life. Whether it’s an economic downturn, industry shifts, leadership changes, or unexpected life events, how we respond to uncertainty determines our ability to thrive. Emotional intelligence (EQ) plays a critical role in helping us navigate these challenges with resilience and composure. By strengthening self-awareness, regulating…

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emotional intelligence competencies

Emotional Intelligence Competencies: How Personal and Social Competence Work Together in EQ

Emotional Intelligence Strategies & Solutions /

What do you think of when you hear the term emotional intelligence? It’s a big concept that can be difficult to define in simple terms. We could all probably describe what emotions are, as well as what intelligence is. But the two words together complicate things a bit, and might even seem contradictory. Fortunately, experts…

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Are you even a leader if you aren't using EQ?

Are You Even a Leader If You Aren’t Using Emotional Intelligence?

Emotional Intelligence Strategies & Solutions, Leadership, Popular Article /

In today’s rapidly evolving business landscape, traditional leadership qualities like strategic vision and technical expertise are no longer sufficient. Our 2025 State of EQ report found that leaders are striving to balance operational efficiency and cost reduction with the need to engage and retain their workforce, reflecting a dual focus on organizational sustainability and human-centric…

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4 Components of EQ

The 4 Components of Emotional Intelligence and How to Harness Them in the Workplace

Emotional Intelligence Strategies & Solutions, Leadership /

It shouldn’t be news to anyone by now that emotional intelligence, sometimes referred to as EQ, is a fundamental skill for professional success. Technical skills, intelligence, and overall competence may get you in the door, but rising to the top requires the more nuanced, relational and interpersonal skills encompassed by EQ. In order to harness…

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Emotional Intelligence and Leadership: What’s the Connection?

Emotional Intelligence and Leadership: What’s the Connection?

Emotional Intelligence Strategies & Solutions, Leadership /

When you think of a good leader, what qualities come to mind? In the workplace, we often consider intellectual intelligence, competence, and technical expertise the most important skills for employees. In fact, most leadership positions are given to employees who are performing the tasks of their current job well. Research shows, however, that specific skills…

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