Of all aspects of the workplace that technology has changed in recent years, the most important one might be the way we communicate interpersonally. For decades, business was conducted largely in person or on the phone. But the development of new technologies like email, texting, and video calls–turbocharged by the pandemic and the subsequent trend…
How Does EQ Affect Interpersonal Communication? Read More »
In our recent webinar, “The Resilience Toolkit: 6 Practical Strategies for Uncertain Times,” we received some great questions from leaders and professionals seeking ways to build resilience, trust, and clarity amidst rapid change. These questions reflect what many of us are experiencing: a deep need for authentic connection, strategic support, and emotionally intelligent solutions to…
The Resilience Q&A: Practical Strategies for Navigating Uncertain Times Read More »
Artificial Intelligence (AI) continues to reshape industries and redefine how we work, communicate, and lead. Its rapid integration into everything from healthcare and education to finance and customer service is no longer novel—it’s the new normal. But while AI brings speed, scale, and data, its rise also introduces a critical blind spot: the erosion of…
Smarter Together: Why AI Needs Emotional Intelligence to Lead the Future Read More »
Everyone in the business world is looking to improve their performance at work–many large organizations employ entire learning and development teams devoted to this goal. But if you’re not focusing on the right skills to improve performance, all that learning and development will get you nowhere. To get the most out of your training, you…
How to Increase Emotional Intelligence Read More »
There are many ways to improve your emotional intelligence, but before you can take action toward enhancing EQ, you need a foundational understanding of the concept. The best way to do this is by learning the fundamentals of emotional intelligence. As your knowledge of EQ increases, you’ll become more aware of what it looks like…
The 6 Essential Books on Emotional Intelligence Read More »
If you’re reading this article, it’s likely that you have at least some measure of emotional intelligence. After all, it takes self-awareness, at the very least, to even think you need to read an article about the signs of low emotional intelligence. No matter where you are on the EQ scale, knowing the signs of…
How to Spot the Signs of Low Emotional Intelligence Read More »
It’s a phrase you’ve likely heard before, especially if you have been in the business world for a while. You might have heard it called emotional intelligence, EI, or EQ, and maybe you’ve even read a work memo or heard your HR department talk about it. Whether you know a little or a lot about…
Why Is Emotional Intelligence Important? Read More »
Uncertainty and change are inevitable in both personal and professional life. Whether it’s an economic downturn, industry shifts, leadership changes, or unexpected life events, how we respond to uncertainty determines our ability to thrive. Emotional intelligence (EQ) plays a critical role in helping us navigate these challenges with resilience and composure. By strengthening self-awareness, regulating…
6 Practical Emotional Intelligence Strategies for Navigating Uncertainty and Change Read More »
What do you think of when you hear the term emotional intelligence? It’s a big concept that can be difficult to define in simple terms. We could all probably describe what emotions are, as well as what intelligence is. But the two words together complicate things a bit, and might even seem contradictory. Fortunately, experts…
In today’s rapidly evolving business landscape, traditional leadership qualities like strategic vision and technical expertise are no longer sufficient. Our 2025 State of EQ report found that leaders are striving to balance operational efficiency and cost reduction with the need to engage and retain their workforce, reflecting a dual focus on organizational sustainability and human-centric…
Are You Even a Leader If You Aren’t Using Emotional Intelligence? Read More »
