Leadership

leading in difficult situations

The 3 Critical Questions Every Leader Should Ask

Held as a prisoner of war for nearly 8 years, Vice Admiral James Bond Stockdale was the senior ranking American officer at the “Hanoi Hilton,” the nickname for the North Vietnamese prison camp holding American prisoners of war (POW) from April 1965 to February 1973. During his time as a POW, Stockdale was regarded for…

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Maggie Sass

The Cure for a Toxic Corporate Culture

I recently saw a meme that wonderfully summed up the concept of a toxic corporate culture: How do you feel on Sunday night about going to work on Monday? It’s such a visceral question. When you think about corporate culture, it can seem like such a broad topic. But it really comes down to this–how…

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Emotional Conversations

9 Things That Make Good Employees Quit

It’s pretty incredible how often you hear managers complaining about their best employees leaving, and they really do have something to complain about—few things are as costly and disruptive as good people walking out the door. Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter:…

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Change Management

10 Ways To Spot A Truly Exceptional Employee

A recent international study surveyed more than 500 business leaders and asked them what sets great employees apart. The researchers wanted to know why some people are more successful than others at work, and the answers were surprising; leaders chose “personality” as the leading reason. Notably, 78% of leaders said personality sets great employees apart,…

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