June 20, 2022

Responding with Emotional Intelligence When Your Values Are Violated

Leave a Comment / Beliefs & Values, Well-Being / Dr. Jean Greaves

In TalentSmartEQ’s emotional intelligence (EQ) training programs, we often get questions about beliefs. People want to know whether a person’s beliefs play a role in their EQ. Here’s how to think about this important question. We typically uphold beliefs as absolute truths, whether or not they can be proven. One employee may believe that “everyone…

Responding with Emotional Intelligence When Your Values Are Violated Read More »

Squashing Stress with Emotional Intelligence

Leave a Comment / Well-Being / Travis Bradberry

Work stress is as old as work itself. And so are the ways we respond. You can just imagine the first cave-clan’s leader spending sleepless nights counting stalactites, worried about how he was going to break the news to Ug and the other hunters that the decreasing wild beast population meant they were going to…

Squashing Stress with Emotional Intelligence Read More »

How Do You Stack Up? EQ Trends by Industry

Leave a Comment / Financial Services, Government, Healthcare, Productivity & Performance / Dr. Jean Greaves

Rolling Stones guitarist Bill Wyman was once asked, “What is the question you get asked the most?” Wyman replied, “That’s the question I get asked the most.” At TalentSmartEQ®, the question we get asked the most is simple: “What is considered ‘normal’?” The question is usually phrased, “What are the average emotional intelligence scores in…

How Do You Stack Up? EQ Trends by Industry Read More »

Why Your Coworkers Lack Emotional Intelligence

Leave a Comment / Corporate Culture, Emotional Intelligence Strategies & Solutions, Leadership / Travis Bradberry

If you are an emotionally intelligent manager, you work hard to have good relationships with your direct reports and are rewarded by your employer for doing so. You pick up on the moods of your people, and you’ve mastered the art of using your team’s collective feelings—both the sour and the irrationally exuberant—to create positive…

Why Your Coworkers Lack Emotional Intelligence Read More »

How Emotional Intelligence Boosts Sales

Leave a Comment / Emotional Intelligence Strategies & Solutions, Sales / Dr. Jean Greaves

Four old friends head to dinner at their favorite restaurant to celebrate. After they consume their selections, with laughter and raised voices, the waiter heads over to clear the empty plates. Smiling as he catches the friends’ heightened mood, he offers to show them the evening’s desserts. One friend says, “Absolutely! Let’s keep the celebration…

How Emotional Intelligence Boosts Sales Read More »

Ace Your Performance Review with Emotional Intelligence

Leave a Comment / Emotional Intelligence Strategies & Solutions, Productivity & Performance / Nick Tasler

By Nick Tasler, M.S. It’s no secret that job seekers will find slim pickings in their search for gainful employment in 2009. Layoff rates aren’t slowing, and there are already more people competing for fewer open jobs than in any time in recent history. Faced with these odds, the best way to position yourself…

Ace Your Performance Review with Emotional Intelligence Read More »

Increasing Your Salary with Emotional Intelligence

Leave a Comment / Corporate Culture, Productivity & Performance / Travis Bradberry

Know anyone who wants to make more money? They’ll have to get in line. I think we’d all be hard-pressed to find a coworker, family member or friend who wouldn’t like to make more money. The trouble with earning more money is that it often requires a great sacrifice. With a higher salary come the…

Increasing Your Salary with Emotional Intelligence Read More »

Emotional Intelligence and Transformational Leadership

Leave a Comment / Emotional Intelligence Strategies & Solutions, Leadership / Travis Bradberry

Dr. Martin Luther King Jr. and Nelson Mandela, clearly among the greatest leaders of our time, had different childhoods, different experiences, different struggles, and different goals. Yet both had a transformational impact upon those around them. What sets these two men apart as leaders? Transformational leadership. Unlike the traditional, dogmatic transactional leader or the hands-off…

Emotional Intelligence and Transformational Leadership Read More »

How to Deal with Difficult People

Leave a Comment / Emotional Conversations / Travis Bradberry

Difficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people’s buttons. Either way, they create unnecessary complexity and strife. If You Can Deal With Lumberg, You Can Deal With Anyone To deal…

How to Deal with Difficult People Read More »

How to Handle Criticism and Nonconstructive Feedback

Leave a Comment / Feedback / Nicole Wolfe

At one point or another, no doubt, you’ve flipped through the channels and seen a zebra instinctively fleeing a hungry lion. This reaction is part of a natural response to threats called the acute stress response—or more commonly, fight-flight-or-freeze—which is hard wired in the brains of humans and animals. And while taking flight from a…

How to Handle Criticism and Nonconstructive Feedback Read More »