Hw many people have you spoken with today? Chances are that most of them lied to you—and that they did it more than once. It’s a hard fact to accept, but even your closest friends and coworkers lie to you regularly
60% Of Your Colleagues Are Lying To You Read More »
Amy Cuddy, a psychologist at the Harvard Business School, has been studying first impressions for more than a decade. She and her colleagues found that we make snap judgments about other people that answer two primary questions
Master the Art of the First Impression Read More »
The study and practice of emotional intelligence isn’t new. Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about…
Emotional Intelligence – Myths & Misconceptions Read More »
Many organizations talk to their leaders about “creating workplace culture.” Some talk about it in the context of hiring, training, or values. Others in terms of work ethic, resilience, or “synergy.” The challenge with these approaches is that you can’t really create workplace culture. Culture is the sum of people, the ways they interact, and…
You Can’t Build Workplace Culture, but EQ Can Help You Foster It. Read More »
What makes our empathy wane and what to do about it. In last week’s blog, we discussed how emotions can switch off our empathy for people around us, causing us to say or do things that go against our values and beliefs. We may do things like yell at a customer service rep when mad…
The Empathy Switch: How to Turn It On When You Don’t Feel Like It. Read More »
