Feedback

Nicole Wolfe

How to Handle Criticism and Nonconstructive Feedback

At one point or another, no doubt, you’ve flipped through the channels and seen a zebra instinctively fleeing a hungry lion. This reaction is part of a natural response to threats called the acute stress response—or more commonly, fight-flight-or-freeze—which is hard wired in the brains of humans and animals. And while taking flight from a…

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Maggie Sass

Emotional Intelligence – Myths & Misconceptions

The study and practice of emotional intelligence isn’t new. Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about…

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Employees need right now

The 3 Things Your Employees Need Right Now

As a kid, the only motivation I needed was a free personal pan pizza from Pizza Hut.  I would lean back in that red pleather booth and proudly present my report card to the waiter and a free pizza would arrive right on cue.  That’s about all it took to dole out the refrigerator-worthy report…

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EQ can help to build your workplace culture

You Can’t Build Workplace Culture, but EQ Can Help You Foster It.

Many organizations talk to their leaders about “creating workplace culture.” Some talk about it in the context of hiring, training, or values. Others in terms of work ethic, resilience, or “synergy.” The challenge with these approaches is that you can’t really create workplace culture. Culture is the sum of people, the ways they interact, and…

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