Leadership

Maggie Sass

Emotional Intelligence – Myths & Misconceptions

The study and practice of emotional intelligence isn’t new. Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about…

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Employees need right now

The 3 Things Your Employees Need Right Now

As a kid, the only motivation I needed was a free personal pan pizza from Pizza Hut.  I would lean back in that red pleather booth and proudly present my report card to the waiter and a free pizza would arrive right on cue.  That’s about all it took to dole out the refrigerator-worthy report…

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EQ can help to build your workplace culture

You Can’t Build Workplace Culture, but EQ Can Help You Foster It.

Many organizations talk to their leaders about “creating workplace culture.” Some talk about it in the context of hiring, training, or values. Others in terms of work ethic, resilience, or “synergy.” The challenge with these approaches is that you can’t really create workplace culture. Culture is the sum of people, the ways they interact, and…

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Emotional Intelligence for Sports Coaches & Athletes

How Emotional Intelligence Can Power Better Decision-Making

Several years ago, an article on decision-making and hockey went viral because it turned a core piece of hockey strategy on its head. Emotional Intelligence Can Help Athletes in Sports In hockey, when you’re losing by a goal or more, you traditionally pull your goalie out from the goal at the 2-minute mark. It’s a…

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Why Good Employees Quit

Why Good Employees Quit (And What to Do About It)

You can likely remember at least one moment when a good employee left your organization. It stings. It hangs a dark cloud over morale, makes other employees question their own future, and sends everyone scrambling to cover their work.  Finding a replacement can be daunting with the expense and time needed to recruit, hire, and…

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Virtual Team EQ

3 Creative Ways to Boost Your Virtual Team’s EQ

Is remote work globalizing talent and opening up new possibilities, or is it stifling creativity and collaboration? As with many things in life, the answer lies somewhere in the middle. There are new and exciting possibilities with virtual work, but to make the most of these new possibilities, you have to continue to collaborate, share,…

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sustainable competitive advantage

How to Build Organizational Buy-in for EQ

When you succeed at getting buy-in across the organization, the results give your people and your organization a competitive advantage: Not only are high EQ employees happier, more engaged, and higher performing, but also a positive cumulative effect begins to take hold. As EQ becomes a living and breathing part of company culture, people operate…

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emotional intelligence strategies

7 Strategies That High EQ Leaders Use

When the pandemic shut their office down a week later, she was thrust into a tumultuous state of change as a new leader. Her company’s goals changed overnight, and the organization’s expectations of her team seemed to shift weekly. Her team sailed rapidly into uncharted territories, and for the first time in her life, Wilma…

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